Last updated: July 2026
1. About these terms
These Terms & Conditions set out the basis on which you may use the website of Dizen Technologies Limited ("Dizen", "we", "us" or "our") and purchase our lighting products and related services. By browsing this website, submitting an enquiry, or placing an order, you confirm that you accept these terms. If you do not agree with them, please do not use the website.
2. Who we are
Dizen Technologies Limited is a company that designs and supplies decorative, architectural, LED and smart lighting solutions to homes, hotels, retail, commercial and industrial projects. Our registered address is 1110 Elliott Court, Coventry Business Park, Herald Avenue, Coventry, United Kingdom. You can contact us at info@dizentech.com.
3. Using our website
You may use this website for lawful purposes only. You agree not to misuse the site, attempt to gain unauthorised access to our systems, introduce malicious code, or use any content in a way that infringes the rights of others. We may update, suspend, or withdraw all or part of the website at any time without notice.
4. Products, descriptions and images
We take care to describe and photograph our products accurately. However, colours, finishes, dimensions and light output can appear differently depending on your screen and viewing conditions, and product specifications may be refined over time. Product images are for illustration and may differ slightly from the item supplied. Where a specification is critical to your project, please confirm the details with us in writing before ordering.
5. Orders and acceptance
An order placed through the website or by enquiry is an offer to purchase. A binding contract is formed only once we confirm acceptance of your order. We reserve the right to decline or cancel an order — for example where an item is unavailable, where there is an error in pricing or description, or where we are unable to fulfil the requested specification.
6. Pricing and payment
Prices and quotations are provided in good faith and may change without notice until an order is confirmed. Unless stated otherwise, prices exclude delivery charges and any applicable taxes or duties, which will be confirmed before your order is finalised. Payment terms will be agreed as part of your order or quotation.
7. Delivery
Delivery timescales are estimates and depend on product availability and destination. Details of how we ship and handle deliveries are set out in our Shipping & Delivery Policy, which forms part of these terms.
8. Returns and warranty
Your rights to cancel, return or replace products, and the warranty covering our lighting, are described in our Returns & Refund Policy. Nothing in these terms affects your statutory rights as a consumer.
9. Intellectual property
All content on this website — including text, graphics, logos, product images, and page design — is owned by or licensed to Dizen Technologies Limited and is protected by applicable intellectual property laws. You may view and download content for your own personal, non-commercial use only. You may not reproduce, republish, or redistribute any content without our prior written permission.
10. Limitation of liability
We provide the website and its content on a reasonable-efforts basis and do not guarantee that it will always be available or free from errors. To the fullest extent permitted by law, we are not liable for any indirect or consequential loss arising from the use of, or inability to use, the website. Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, or for fraud.
11. Third-party links
Our website may contain links to third-party sites for your convenience. We do not control and are not responsible for the content, products, or practices of those sites, and inclusion of a link does not imply endorsement.
12. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your personal information.
13. Changes to these terms
We may revise these Terms & Conditions from time to time. The version published on this page is the version that applies to your use of the website. We encourage you to review this page periodically.
14. Governing law
These terms are governed by the laws of England and Wales, and any disputes will be subject to the jurisdiction of the courts of England and Wales, without affecting any statutory protections available to you in your country of residence.
15. Contact us
If you have any questions about these terms, please contact us at info@dizentech.com or through our contact page.